Warranty
30-Day Unlimited Warranty. Limited Coverage After That.
For the first 30 days from the date you receive your order, CavFab covers every component with an unlimited replacement warranty. Damage, wear-part failure, or breaking a part on the trail are covered. After those 30 days, coverage is limited to components manufactured in-house by CavFab that are not wear items.
First 30 Days: Unlimited Replacement Coverage
Break it on the trail, wear it out, or have a component fail within the first 30 days: we will send a replacement for the affected part. This includes wear items such as Heim joints, tie rod ends, and grease boots. Coverage during this period is not limited to manufacturing defects.
Contact us within 30 days of receipt to report the issue. Please inspect your order when it arrives, even if you do not plan to install it immediately. The limited-warranty exclusions below do not restrict this initial 30-day replacement coverage.
After 30 Days: Limited Coverage
Warranty coverage continues for components manufactured in-house by CavFab that are not wear items. Heim joints, tie rod ends, grease boots, and other wear items are not covered after the first 30 days. Components not manufactured in-house by CavFab are also outside this continued coverage.
Limitations Applying After the First 30 Days
- Structural modifications: Structural modifications to a component void its limited warranty.
- Unintended use: Damage caused by unintended use is not covered under the limited warranty.
- Improper installation or compatibility: Damage caused by incorrect installation or compatibility issues is not covered under the limited warranty.
- Pulled or stripped threads: Damage from loose jam nuts or improper thread engagement is not covered under the limited warranty.
- Corrosion: Rust or oxidation on raw steel is not covered under the limited warranty. Customers must protect raw steel with a suitable coating, such as powder coating, Raptor lining, or paint.
- Over-greasing: Damage from over-greasing is not covered after the first 30 days.
How to Make a Warranty Claim
Email info@cavfab.com or call 1-833-422-8322 before sending any parts back. Include proof of purchase and photos or video showing the affected part and the issue. Do not return parts without prior authorization.
Coverage applies to the original purchaser and is non-transferable. Secondhand purchases are not eligible. The warranty covers the affected component; collateral damage is not covered.
Missing or Incorrect Items
Contact us within 30 days of receiving your shipment. Include photos of everything received in its original packaging so we can verify any missing or incorrect items. Once verified, we will send the missing or correct items.
Returns for Incorrect Shipments
Return shipping labels for incorrect shipments are issued when the item received does not match the item ordered. For example, ordering a 1.5–4-inch Adjustable Track Bar but receiving a 4.5–6.5-inch version qualifies. Ordering and receiving the Standard/Straight Bar Crossover Steering as specified is not an incorrect shipment.
Rebuild Kits and Standard Returns
Damaged rebuild kits may be replaced under the 30-day unlimited warranty. Warranty replacements are separate from standard returns, exchanges, and refunds. See our Shipping, Returns & Cancellations policy for standard return eligibility.
