Shipping & Returns

Shipping policy

Shipping & Delivery

  • Lead Times for products to leave our facility may change without notice
  • Shipping is handled via USPS and UPS exclusively. Standard ground shipping estimates calculated by our website are estimates only.
  • Shipping amount provided online is an estimate and actual costs may vary
  • In the event there is a deficiency in shipping costs estimated during checkout and what we are charged, A member of the CavFab Staff will attempt to contact you via phone and email. If we are unable to reach you and collect the difference within 10 business days, we will cancel your order.
  • Larger items requiring freight shipping can not be calculated online.

Due to the nature of products offered, products may take 5-7 or more working days to ship Products.

  • If you have questions in regards to shipping times, please give us a call for updates (833)-422-8322.

Duties and Fees

  • CavFab is not responsible for UPS import and or brokerage fees. In some cases, such as shipping to Canada, UPS may include these fees. To estimate the cost of these fees, please visit the UPS website below:

https://www.ups.com/ca/en/shipping/zones-and-rates/customs-clearance.page

 

 

Returns policy

In the event that you are not satisfied or wish to exchange or return them for a refund, please read below:

The Following requirements MUST be met:

  • item(s) MUST BE IN NEW UNOPENED PACKAGING
  • if the item looks like it has been installed / mocked up / beat to shit we will reject the return request
  • a restocking fee of 15% of the retail sales price will be deducted from the refund amount
  • original shipping to the customer will not be refunded
  • Customer is responsible for all return shipping costs to return the item to our facility.

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